Appraisal Form

Client Feedback Questionnaire

We’d be grateful if you would take the time to complete the below feedback questionnaire to help improve our service.

If you have any questions, or need any help completing the form, please contact us.

Your first name
Your advisor's name
Was the advice delivered in an efficient and timely manner?
- Very efficient and timely
- Fairly efficient and timely
- Not very efficient and timely
- Not at all efficient and timely
- Undecided
Did you find the advice provided easy to understand?
- Very easy to understand
- Fairly easy to understand
- Not very easy to understand
- Not at all easy to understand
- Undecided
Did you receive a consistent level of service from all team members?
- Very consistent
- Fairly consistent
- Not very consistent
- Not at all consistent
- Undecided
Did we keep you updated throughout the matter both in terms of advice and costs?
- Very well updated
- Fairly update
- Not very updated
- Not updated at all
- Undecided
Did you find our staff knowledgable and well informed?
- Very well informed
- Fairly well informed
- Not very well informed
- Not informed at all
- Undecided
Were our invoices clear and easy to understand?
- Very clear
- Fairly clear
- Not very clear
- Not clear at all
- Undecided
Please rate your overall experience with Aletta Shaw
- Excellent
- Very good
- Good
- Satisfactory
- Poor